Privacy Policy

At BISSELL® Outlet, we value the trust of our customers and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, browse our products, or make a purchase through our online store.

We understand that privacy and security are important parts of a positive online shopping experience. Our goal is to provide transparency about how information is handled while ensuring customers can shop with confidence.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

When you visit BISSELL® Outlet, place an order, or interact with our website, we may collect certain information necessary to provide a smooth shopping experience.

The types of information we may collect include:

Personal Information

When customers place an order or contact our customer service team, we may collect information such as:

  • Name
  • Email address
  • Shipping information
  • Billing information
  • Contact details
  • Order information
  • Product preferences and purchase history

This information helps us process orders, provide customer support, communicate important updates, and improve our services.

Account And Shopping Information

When you browse our website or make a purchase, we may collect information related to your shopping activity, including:

  • Products viewed
  • Products purchased
  • Order history
  • Shopping preferences
  • Interactions with our website

This information allows us to improve website functionality, understand customer needs, and provide a better shopping experience.

Device And Website Information

When you access our website, certain technical information may be collected automatically, including:

  • Browser type
  • Device information
  • IP address
  • Website activity
  • Pages visited
  • General usage information

This information helps us maintain website performance, improve security, and create a more convenient browsing experience.

How We Use Your Information

We use collected information to provide, maintain, and improve our services.

Your information may be used for purposes including:

Processing Orders

We use your information to:

  • Confirm and manage purchases
  • Process payments
  • Arrange product delivery
  • Provide order updates
  • Handle returns and refunds

Accurate information allows us to provide a smoother and more reliable shopping experience.

Customer Support

We may use your information to respond to questions, provide assistance, and help resolve concerns related to products, orders, shipping, returns, or other services.

Our goal is to provide timely and helpful support throughout your customer journey.

Improving Our Website

We use information about website usage and customer preferences to improve our online store, product selection, website experience, and overall service quality.

Understanding how customers interact with our website helps us create a more convenient shopping environment.

Providing Relevant Information

We may use information to communicate important updates, promotions, product information, and service announcements that may be helpful to customers.

Customers can manage communication preferences based on available options.

Payment Information

We take customer payment security seriously.

Payment information is used only for completing transactions and providing requested services. Payment details are processed through secure payment systems designed to protect sensitive financial information.

We do not use customer payment information for unauthorized purposes.

Information Protection

We take reasonable steps to protect customer information and maintain a secure shopping environment.

We use appropriate technical and organizational measures to help protect information from unauthorized access, misuse, loss, or disclosure.

While we work to maintain strong security practices, no online transmission or storage system can guarantee complete security. We continuously review and improve our security practices to better protect customer information.

Information Sharing

We respect customer privacy and do not sell personal information.

We may share information only when necessary to provide our services, including situations such as:

Service Providers

We may work with trusted service providers that assist with:

  • Payment processing
  • Order fulfillment
  • Shipping services
  • Website operations
  • Customer support

These providers receive only the information necessary to perform their services.

Business Operations

Information may be used internally to improve our products, services, customer experience, and website performance.

We only use information for legitimate business purposes related to operating and improving our online store.

Cookies And Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences
  • Improve website functionality
  • Understand website usage
  • Provide a smoother shopping experience

Cookies allow websites to recognize returning visitors and provide more convenient interactions.

Customers may adjust browser settings to manage cookie preferences. However, disabling certain cookies may affect some website features.

Third-Party Services

Our website may include connections to third-party services that help us provide better functionality and customer experiences.

These third-party services may have their own privacy practices and policies. We encourage customers to review the privacy information provided by third-party services when interacting with them.

We are committed to working with reliable service providers that support secure and convenient online shopping experiences.

Children's Privacy

Our website is intended for general customers and is not designed specifically for children.

We do not knowingly collect personal information from children through our website. If information is provided unintentionally, appropriate steps may be taken to address the situation.

Data Retention

We retain customer information only for as long as necessary to provide services, complete transactions, maintain business records, improve our services, and meet operational requirements.

When information is no longer needed, we take appropriate steps to manage or remove it according to our internal practices.

Your Privacy Choices

Customers may have choices regarding their personal information.

You may:

  • Review information provided during purchases
  • Request assistance with account or order information
  • Manage communication preferences
  • Contact us regarding privacy questions

We respect customer preferences and strive to provide transparent information management.

Updates To This Privacy Policy

We may update this Privacy Policy from time to time to reflect improvements to our services, changes in our practices, or updates to our website operations.

Any changes will be reflected on this page. We encourage customers to review this Privacy Policy periodically to stay informed about how we protect information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, our customer service team is available to assist you.

We are committed to protecting customer privacy and providing a secure, transparent, and reliable online shopping experience.

Thank you for choosing BISSELL® Outlet. We appreciate your trust and remain dedicated to protecting your information while helping you discover convenient cleaning solutions for your home.